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Customers Rate Ricoh Best Overall

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Each year the OPA (Office Products Analyst) conducts a study, in which it asks Enterprise and SMB customers to rate the printers they use on a daily basis.

Surveys, completed by extensive telephone interviews over 6 weeks, asked respondents to rate their printer on a variety of topics including image quality, ease of use and cost per page. Many questions required rating the copiers on a scale of 1-10 with 10 being the highest. At the end of the survey there were 200 responses, representing 600 colour and black and white printers.
2013-OPA-Best-Overall-Printer-Customer-Study

The average rating for all 10 printer brands in this study was 8.5. Ricoh printers were rated Best Overall with a rating of 9.2.

Furthermore, over 83% of Ricoh customers said they would recommend a Ricoh Printer to others.

Andy Slawetsky, President of Industry Analysts, Inc. stated, “Based on the feedback from customers, anyone in the market for a great printer should strongly consider Ricoh”.

Results taken from the Printer Customer Survey conducted by the Office Products Analysts.

Download the Certificate here: https://industryanalysts.com/OPA/2013/03%20Printer%20User%20Survey/OPA%20Awards-%20Ricoh%20Printer%202013.pdf