6. How Does a Hosted Desktop Work?

A hosted virtual desktop works by running the user’s desktop and applications on a server hosted by the service provider as opposed to on the user’s device. Typically, users will access their hosted desktop via provider applications over a secure internet connection.

Once installed, the login process is simple, it may vary slightly depending on the platform and provider chosen, but all share a similar basic format:

Step 1: Login Page

Once the software is installed and licenses have been approved and paid for, anyone wishing to access their hosted virtual desktop should visit the login page by entering the url into the address bar at the top of the web browser they are using. Once there, users should enter their credentials into the relevant field and click login.

Step 2: Receiver

Once logged in, users will be prompted to install the received software that allows them to remote into the provider’s servers and gain access to their desktop. Users will only have to install this software ONCE per device. Once greeted with the install link, click install, and once the pop up window appears, click save file.

Step 3: Installation

Once the file has downloaded, open the file by locating it in the downloads folder and double click it, a prompt asking to install it should appear. If the user has strict security settings on their device, then they may be asked to confirm to make changes to the device they’re using. Once installed navigate back to the browser and open the provider’s software.

Step 4: Home Screen

If step two and three have already been completed, the user will automatically be logged in and arrive at their homepage. Once logged in, typical desktop use and processes can begin.